Privacy Policy

Who We Are

Digital Print Products is a professional printing company specializing in digital print solutions. We are located at Unit 7, Owen Road Industrial Estate, Owen Road, Willenhall, West Midlands, WV13 2PY. Our website, https://digitalprintproducts.co.uk, serves as an online platform for our customers to learn about our services and obtain quotations

At Digital Print Products, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, safeguard, and retain your personal information when you interact with our website or use our services.

Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Postal address
• Payment information
• Order details

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our products and services

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention periods for specific types of data are as follows:

• Order information: 7 years for tax and accounting purposes
• Customer account information: As long as the account is active, plus 2 years after account closure
• Marketing communications preferences: Until you opt-out or request deletion
• Website usage data: 2 years

After the retention period expires, we will securely delete or anonymize your personal information.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or it is necessary to fulfill our services to you.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our data retention practices, please contact us at:

Last updated: June 2024